1. Introduction

Welcome to Pictoury (“Pictoury,” “we,” “us,” or “our”). We are a visual content company that provides real estate video solutions, immersive virtual walkthroughs and social media content to support professionals in real estate.

This Privacy Policy outlines how we collect, use, protect, and share your personal information in accordance with applicable U.S. laws—such as the California Consumer Privacy Act (CCPA)—and, where relevant, the General Data Protection Regulation (GDPR) for clients in the European Union.

By accessing our website, purchasing our services, or interacting with our platforms, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal details such as:

• Full name
• Email address
• Payment information
• IP address
• Cookies and usage data
• Business-related content submitted by real estate professionals (e.g., listing data, branding materials)

2.2 Methods of Collection

We collect information in two primary ways:

• Directly from you: Through forms, service requests, account registrations, and direct communications.
• Automatically: Through cookies, tracking pixels, and integrated analytics tools used on our website or connected platforms.

3. How We Use Your Data

The information we collect may be used for purposes such as:

• Fulfilling Orders & Managing Accounts: Processing transactions and maintaining user profiles.
• Marketing & Communication: Sending updates, offers, or targeted ads (with your consent where required).
• Customer Support: Responding to questions or service inquiries.
• Website Optimization: Monitoring site performance and improving the user experience.
• Affiliate Tracking: Managing referrals and affiliate program participation.

We may also share limited data with trusted partners for specific services, including payments, email marketing, and analytics.

4. Data Security & Storage

4.1 Storage Practices

Your data is stored using secure, cloud-based platforms such as Stripe, HubSpot, and Smartlead. These systems are regularly audited and maintained.

4.2 Security Measures

We take security seriously and have the following protections in place:

• Encryption: Data is encrypted during storage and transmission.
• Access Controls: Systems are protected by strong authentication and limited-access protocols.
• Monitoring: We regularly review and monitor systems for unauthorized access.
• Personnel Access: Only authorized team members can access sensitive information.

5. Sharing Information with Third Parties

We partner with third parties who help us operate more efficiently. These may include:

• Payment providers
• Email services
• CRM systems
• Analytics tools

Each third party is contractually obligated to handle your information responsibly and may not use it beyond the scope of our working relationship.

6. Your Rights and Choices

You have control over your data. This includes the right to:

• Opt out of promotional communications
• Request access to the personal information we store about you
• Request corrections to inaccurate data
• Request deletion of your data, subject to legal or contractual obligations

To make a request, email us at info@pictoury.com or use the contact form on our website.

7. Cookies and Tracking Tools

7.1 How We Use Cookies

We use cookies and similar technologies for:

• Basic website functions
• Analytics and visitor tracking
• Personalized marketing and retargeting (when consent is given)

7.2 Managing Your Preferences

You can manage cookie settings through the consent banner on our website. For more detailed information, please refer to our [Cookie Policy] (link coming soon).

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect business or legal updates. If changes are significant, we’ll notify you through email or a notice on our website. Continued use of our Services indicates acceptance of the updated terms.

9. Contact Information

If you have any questions, feedback, or concerns about this Privacy Policy or how we handle your information, please reach out to:

Email: pictoury@gmail.com

Website: www.pictoury.com